Auto bump/time on idle screen
The dashboard has a timeout sequence if you have not used the system for 12 hours - you will be bumped back to the log-in screen. This will also happen if you have not signed out of the dashboard at end of day/shift. This is designed to keep your dashboard fresh and up-to-date.
This sequence cannot be adjusted.
Related Articles
Clearing Cache quickly
Cache build up is very common especially in the Chrome Browsers, you may notice slowness or dashboard not updating, this could mean you need to clean up. The quickest way is pressing your CTRL and F5 keys together whilst in the dashboard or at the ...
Screen Spinning - Dashboard frozen
After a new release of Logitout your Chrome Browser might need updating or refreshing, please follow instructions below and also review PDF screen shot guide for added help. Also try to open your dashboard in Firefox as a test, if no problems, then ...
Unable to Connect Version Server Error on Screen
Download Instructions for a quick fix - if you still have issues please contact your own IT Manager Ublock is a 3rd party plug-in and will need to be turned OFF on each laptop. Add app.logitout.com to Trusted Sites section on your browser settings.
Scanner Set-up Guide
SCANNER SET-UP Handheld or Wave style Plug the USB cable into device of choice - Laptop/Desktop. Scanner will self-install – if using a Apple MAC you may need to accept this device in your settings. To scan a barcode within your dashboard, click in ...
Disable 3CX issue in Logitout
If you are using a CX digital phone system this can sometimes affect entries in the What's Out box due to mobiles used against the contact. The extension 3CX is known to interfere with users being able to sign keys back into the system. This is a 3rd ...