General
Products we stock: Key Tags/Key Rings/White Sticky Labels/Barcode Scanners
Here is a list of the products we sell - you can order via support@logitout.com - just let us know what you need. Key Tags - Barcoded/Branded @ 80c ea (printed in cards of 3 tags to snap apart) Key Rings - 30mm Chrome in bags of 50 @ $15 ea Barcode ...
Disable 3CX issue in Logitout
If you are using a CX digital phone system this can sometimes affect entries in the What's Out box due to mobiles used against the contact. The extension 3CX is known to interfere with users being able to sign keys back into the system. This is a 3rd ...
Unable to Connect Version Server Error on Screen
Download Instructions for a quick fix - if you still have issues please contact your own IT Manager Ublock is a 3rd party plug-in and will need to be turned OFF on each laptop. Add app.logitout.com to Trusted Sites section on your browser settings.
Contact Us by Email
Generally it is best to email us with your request so we can review before advising. support@logitout.com Our hours are 8-4pm AEST - Brisbane Zone Australia
Screen Spinning - Dashboard frozen
After a new release of Logitout your Chrome Browser might need updating or refreshing, please follow instructions below and also review PDF screen shot guide for added help. Also try to open your dashboard in Firefox as a test, if no problems, then ...
Transfer Managements from Staff member to another Staff member - super user access only
If you have a property manager named against a property/asset you can transfer this to another team member as long as they are classified as a "property manager". The system will allow you to transfer an entire portfolio from one team member to ...
Daily Overdue Items Email Alert
You can choose a designated Staff member/s to receive a Daily alert of all outstanding items due back. The email alert is generic and shows borrower details. Only Super Users can access the staff panel to facilitate this. 1. Go to Staff Icon on left ...
Adding a Bulk upload of new DATA
If you have a new large property portfolio or asset portfolio that needs to be included in your dashboard we can organise that for you. There is no ability to upload your own Excel/CSV directly due to the specific fields that need to be included ...
Auto bump/time on idle screen
The dashboard has a timeout sequence if you have not used the system for 12 hours - you will be bumped back to the log-in screen. This will also happen if you have not signed out of the dashboard at end of day/shift. This is designed to keep your ...
Clearing Cache quickly
Cache build up is very common especially in the Chrome Browsers, you may notice slowness or dashboard not updating, this could mean you need to clean up. The quickest way is pressing your CTRL and F5 keys together whilst in the dashboard or at the ...
Ordering Key Tags & Key Rings
If you need replacement or new plastic Key Tags please download and complete the Excel template attached and email your order to accountservices@logitout.com If your order is for new tags with new branding and change of address details please ...
Popular Articles
Logitout Training Video - 6 minute overview
Welcome to Logitout! Please watch this video to learn the basics of Logitout, send us a Support request if you need any further help support@logitout.com
Removing Key/Code numbers from your Dashboard
Once codes are created they cannot be deleted for history purposes only re-assigned, this applies to Keys, Assets etc. Example: You have a code or tag number 25 and you need to take it off a property or asset card but keep the card active, you would ...
Search + more
Using the advanced search module helps you retrieve valuable data, history, notes and more. You can also use this section to log items IN or OUT or Reserve. Plus an added bonus to Group items to log-out - up to 10 items in one motion. View all ...
Adding/Edit an Asset
Adding/editing an Asset is easy, decided on your Asset's name and description, you will need to have codes already loaded to attached to the Asset Card so that if you need to log the Asset out you can track it. Tip: Make sure you have codes loaded ...
Adding a Contractor/Business Company via the Nav Bar
If adding a new contractor company, please follow the steps in this video. You must ensure there is a company name and contact email to add a contractor company. The address field will auto-complete the address for you. If the address you're looking ...